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Introduction: Communication, definition and role of communication, Process of communication, Importance of professional communication, Levels of communication, Types of communication, Challenges in communication. Non –verbal communication – Body language, personal appearance, posture, gesture and hand movement, eye contact, facial expressions, paralinguistic features – proxemics, haptics, chronemics. Oral presentations. Case studies.
Notes Syllabus for Communication Skill
Introduction: Communication, definition and role of communication, Process of communication, Importance of professional communication, Levels of communication, Types of communication, Challenges in communication. Non –verbal communication – Body language, personal appearance, posture, gesture and hand movement, eye contact, facial expressions, paralinguistic features – proxemics, haptics, chronemics. Oral presentations. Case studies.
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